{"id":8421,"date":"2025-01-14T09:00:57","date_gmt":"2025-01-14T09:00:57","guid":{"rendered":"https:\/\/demohotel.elefterov.com\/frequently-asked-questions\/"},"modified":"2026-06-24T13:38:40","modified_gmt":"2026-06-24T13:38:40","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/dimyat.rosslyn-hotels.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” top_padding_tablet=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”straight_section” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”no-extra-padding” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”0px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” left_padding_desktop=”5%” constrain_group_2=”yes” right_padding_desktop=”5%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”padding-15-percent” column_padding_tablet=”inherit” column_padding_phone=”padding-2-percent” column_padding_position=”left-right” column_element_direction_desktop=”default” column_element_spacing=”0px” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#2b2466″ line_reveal_by_space_text_effect=”twist-bottom-2″ stagger_animation=”true” content_alignment=”center” mobile_content_alignment=”inherit” link_target=”_self” text_direction=”default” text_content=”Frequently Asked Questions”][\/split_line_heading][divider line_type=”No Line” custom_height=”34″][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”For your convenience, we have collected answers to the most frequently asked questions related to your stay at our hotel.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″][\/split_line_heading][divider line_type=”No Line” custom_height=”20″][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”If you do not find the information you are looking for, please contact us. Our team is always available to answer your queries and assist you.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″][\/split_line_heading][divider line_type=”No Line”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”none” vertically_center_columns=”true” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”2%” constrain_group_1=”yes” bottom_padding=”2%” left_padding_desktop=”8%” right_padding_desktop=”8%” left_padding_phone=”4%” constrain_group_6=”yes” right_padding_phone=”4%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-5-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”left” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”parallax” animation_movement_type=”default” column_parallax_intensity=”1.75″ bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][divider line_type=”Vertical Line” divider_color=”extra-color-1″ custom_height=”34″][toggles style=”default” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”How far is the hotel from the airport?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Varna International Airport is 12 km from the hotel and can be reached within a 20-minute drive in normal traffic.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”How far is the hotel from the city centre?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Varna city centre is a 10-minute walk from the hotel.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”How far is the nearest beach?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”The nearest beach is a 15-minute walk away. You walk through the Sea Garden, which is opposite the hotel. Along the beach promenade you will find a variety of restaurants and bars.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”How far is the nearest shopping centre?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Two shopping malls are located within a 15-minute drive from the hotel at a distance of about 5 km.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Does the hotel have parking?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”The hotel offers underground parking for a fee of 13.00 EUR\/25.43 BGN per car per day. Use of the car park on the day of departure is possible until 12:00. Due to the limited number of spaces, advance booking is required and spaces are subject to availability.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][divider line_type=”No Line”][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”The parking area in front of the hotel falls within the municipal “Blue Zone” and is charged by the hour via SMS. The maximum stay is 3 hours.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Can the hotel arrange a transfer from the airport?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”The hotel offers a transfer service to and from Varna Airport for a fee of 35.00 EUR\/68.45 BGN (VAT included). The price is valid for a car that can carry up to three passengers.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][divider line_type=”No Line”][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”To request a transfer, please send the following information to the email address provided: reception.dimyat@rosslyn-hotels.com:” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][divider line_type=”No Line”][nectar_responsive_text font_size_desktop=”1.00vw” text_direction=”default” font_size_phone=”15″ font_line_height=”1.6″]\n
    \n
  • Name of airline<\/li>\n
  • Flight number<\/li>\n
  • Your names<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”0px” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”radial” overlay_strength=”0.5″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding_tablet=”8%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”rgba(0,0,0,0.01)” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”6594″ background_image_position=”center center” background_image_stacking=”default” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][divider line_type=”No Line” divider_opacity=”0″ custom_height=”80vh” custom_height_tablet=”450″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”none” vertically_center_columns=”true” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” constrain_group_1=”yes” bottom_padding=”3%” left_padding_desktop=”8%” right_padding_desktop=”8%” left_padding_phone=”4%” constrain_group_6=”yes” right_padding_phone=”4%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”0px” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”radial” overlay_strength=”0.5″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default” offset=”vc_hidden-sm vc_hidden-xs”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding_tablet=”8%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”rgba(0,0,0,0.01)” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”6797″ background_image_position=”center center” background_image_stacking=”default” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][divider line_type=”No Line” divider_opacity=”0″ custom_height=”80vh” custom_height_tablet=”450″][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”padding-5-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”left” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”parallax” animation_movement_type=”default” column_parallax_intensity=”1.75″ bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default” offset=”vc_hidden-sm vc_hidden-xs”][divider line_type=”Vertical Line” divider_color=”extra-color-1″ custom_height=”34″][toggles style=”default” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What time is check-in at the hotel?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Check-in is after 2:00 p.m.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What time is check-out?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Rooms must be vacated by 12:00.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What are the opening hours for breakfast?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Breakfast is served at the “Sea Garden“ restaurant from 7:00 to 10:30 a.m.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What are the opening hours of the Maya Vita Spa Centre?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Maya Vita Spa is open from 07:00 to 20:00 every day.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”none” vertically_center_columns=”true” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” bottom_padding=”3%” left_padding_desktop=”8%” right_padding_desktop=”8%” left_padding_phone=”4%” constrain_group_6=”yes” right_padding_phone=”4%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-5-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”left” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”parallax” animation_movement_type=”default” column_parallax_intensity=”1.75″ bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default” offset=”vc_hidden-lg vc_hidden-md”][divider line_type=”Vertical Line” divider_color=”extra-color-1″ custom_height=”34″][toggles style=”default” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What time is check-in at the hotel?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Check-in is after 2:00 p.m.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What time is check-out?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Rooms must be vacated by 12:00.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What are the opening hours for breakfast?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Breakfast is served at the “Sea Garden“ restaurant from 7:00 to 10:30 a.m.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What are the opening hours of the Maya Vita Spa Centre?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Maya Vita Spa is open from 07:00 to 20:00 every day.” text_direction=”default” font_size=”1.00vw” font_size_phone=”15″ font_line_height=”1.6″][\/split_line_heading][\/toggle][\/toggles][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” 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column_padding=”padding-5-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”left” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”parallax” animation_movement_type=”default” column_parallax_intensity=”1.75″ bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][divider line_type=”Vertical Line” divider_color=”extra-color-1″ custom_height=”34″][toggles style=”default” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What is the hotel’s policy for accommodating children?<\/strong>“][nectar_responsive_text font_size_desktop=”1.00vw” text_direction=”default” font_size_phone=”15″ font_line_height=”1.6″]\n
      \n
    • A child from 0 to 1.99 years stays free of charge. Cots are provided free of charge upon availability.<\/li>\n
    • The first child from 2 to 11,99 years, accommodated in an extra bed with two full-paying parents, stays free of charge on basic board BB.<\/li>\n
    • A second child from 2 to 11,99 years, accommodated on an extra bed with two full paying parents, is charged 16 EUR \/ 31.29 BGN per night including breakfast.<\/li>\n
    • Child from 2 to 11,9 years on a regular bed (in a room with one adult) – room is charged as a single room.<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What is the hotel’s policy for accommodating children over 12 and a third adult?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Child over 12 and Third adult are charged 31 EUR \/ 60.63 BGN per night including breakfast.” text_direction=”default” font_size=”1.00vw” font_line_height=”1.6″ font_size_phone=”15″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What is the hotel’s pet policy?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”The hotel allows pets up to 5 kg for a fee of 16.00 EUR\/31.29 BGN per night. Accommodation is in specially designated rooms.” text_direction=”default” font_size=”1.00vw” font_line_height=”1.6″ font_size_phone=”15″][\/split_line_heading][divider line_type=”No Line”][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Please note that pets are not allowed in public areas of the hotel, including restaurants, bars and conference rooms.” text_direction=”default” font_size=”1.00vw” font_line_height=”1.6″ font_size_phone=”15″][\/split_line_heading][divider line_type=”No Line”][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”We would like to inform you that hotel rooms are not cleaned in the presence of a pet without its owner present.” text_direction=”default” font_size=”1.00vw” font_line_height=”1.6″ font_size_phone=”15″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What is the hotel Wi-Fi policy?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”The hotel offers free Wi-Fi access throughout the property.” text_direction=”default” font_size=”1.00vw” font_line_height=”1.6″ font_size_phone=”15″][\/split_line_heading][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What is the local currency and do you need to exchange money in advance?<\/strong>“][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Bulgaria has been part of the Eurozone as of 01.01.2026 and the official currency is the euro (abbreviation: EUR). The official fixed exchange rate is 1 euro = 1.95583 BGN.” text_direction=”default” font_size=”1.00vw” font_line_height=”1.6″ font_size_phone=”15″][\/split_line_heading][divider line_type=”No Line”][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”From 1 January 2026 to 31 January 2026, the Bulgarian lev and the euro will be legal tender on the territory of the Republic of Bulgaria (period of dual circulation of the lev and the euro). This means that during this one-month period, payments will be accepted in both currencies. 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