The following information provides a simplified overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy, referred to in this text below.

Collection of data on our website. Who is responsible for data collection on this website? The data processing on this website is carried out by the website operator. Its contact details can be found in the identification of this website.

How do we collect your data?

On the one hand, your data may be collected because you provide it to us. This may be the case, for example, for data you enter in a contact form.

Other data is collected automatically when you visit the website via our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page request). The collection of this data is automatic as soon as you log into our website.

What do we use your data for?

Some of the data is collected to ensure flawless website delivery. Other data may be used to analyse the behaviour of our users. Other data will be used to order the services we provide (transfers, flight bookings, pick up from a specific location)

What rights do you have regarding your data?

At any time you have the right to obtain free information about the origin, recipient and purpose of the personal data stored. In addition, you also have the right to request the rectification, blocking or deletion of this data. For this purpose and for further questions about data protection, you can contact us at any time at the address indicated in the identification of this website. You also have the right to appeal to the competent supervisory authority.

Analysis tools and third party tools

When you visit our website, your browsing behaviour can be statistically evaluated. This happens mainly with cookies and so-called analysis programs. The analysis of your browsing behaviour is usually anonymous; your browsing behaviour cannot be traced back to you. You can challenge this analysis or prevent it by not using certain tools. Details can be found in our privacy policy under the heading “Third-party analysis modules and tools”. You can challenge this analysis. We will inform you of the possibilities to object in this privacy statement.

GENERAL INFORMATION

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with data protection laws as well as this data protection policy.

If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

We draw your attention to the fact that the transmission of data over the internet (for example, when communicating via email) may have security vulnerabilities. It is not possible to fully protect data from access by third parties.

Concerning the service responsible.

The legal entity responsible for data processing on this website is Central Park Hotel Sofia Ltd. The responsible person is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (such as names, email addresses or similar).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw existing consent at any time. An informal email to us is sufficient. The lawfulness of the data processing carried out prior to revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authorities

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the Bulgarian Data Protection Commission (https://www.cpdp.bg/).

Right to data portability

You have the right to have the data we automatically process based on your consent or in performance of a contract provided to you or to a third party in a standard, computer-readable format. If you request a direct transfer of the data to another responsible person, this will only be done if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests you send us as a page operator, this website uses SSL or TLS encryption.

If SSL or TLS encryption is enabled, the data you send us cannot be read by third parties.

Information, blocking, deletion

You have the right at any time, in accordance with the applicable legal provisions, to free information about your stored personal data, their origin and recipient, as well as the purpose of the data processing and, if necessary, the right to rectification, blocking or deletion of these data. For further information on personal data, you can contact us at any time at the address indicated in the identification of this website.

Objection to advertising messages

The use of contact information published within the binding identification of the page for sending advertising and information material without being explicitly requested is not permitted. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example via spam emails.

DATA COLLECTION ON OUR WEBSITE

Cookies

The web pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. “Cookies serve to make our offer easier to use, more efficient and more secure. “Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies”. They will be deleted automatically at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser on your next visit.

You can set up your browser so that you are informed about the use of cookies and only allow cookies for single individual cases, enable the acceptance or exclusion of cookies for certain cases or enable the automatic deletion of cookies when you close the browser. Disabling cookies may limit the functionality of this site. The website operator has a legitimate interest in storing cookies for the technically correct and optimised provision of its services. To the extent that other cookies are stored (e.g. cookies to analyse your browsing behaviour), these will be dealt with separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser transmits to us automatically. These are:

• Browser type and browser version
• Operating system used
• URL of the referrers
• The host name of the accessing computer
• Server request time
• IP address

No aggregation of this data with other data sources is performed.

The basis for data processing is Article 6 (1) (b) DSGVO, which allows the processing of data for the performance of a contract or pre-contractual measures.

Contact form

If you send us enquiries via the contact form or accept our services, your data will be stored in the enquiry form, including the contact details you have provided there, in order to process your request/order and in case of follow-up questions. This data will not be shared without your consent.

The processing of the data entered in the contact form is therefore based solely on Article 6(1)(A)(b) DS-GVO. You may withdraw this consent at any time. An informal email to us is sufficient. The lawfulness of the data processing operations carried out prior to revocation remains unaffected by the revocation.

The data you enter in the contact will remain with us until you request us to delete it, withdraw your consent to its storage or the reason for the storage of data ceases (e.g. after the processing of your application is completed, the contractual relationship has expired). Mandatory legal provisions – especially retention periods – remain unaffected.

Analysis and advertising tools

Google Analytics

This website uses the functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

IP Anonymity

The IP anonymization feature is enabled on this website. As a result, your IP address will be truncated by Google in member states of the European Union or other countries of the Agreement on the European Economic Area before being sent to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address provided by your browser within Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we draw your attention to the fact that if you do so, you may not be able to use all the functions of this website to the maximum extent. In addition, you can prevent Google from collecting the data generated by the cookie related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading the available browser under the following link and installing: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following Link. An opt-out cookie will be placed to prevent the collection of your data for future visits to this website: disable Google Analytics.

For more information on the use of user data in Google Analytics, please refer to Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing

We have entered into an order data processing agreement with Google and fully apply the rules of the Data Protection Commission of the Republic of Bulgaria when using Google Analytics.