Company: KERATECH ENGINEERING LTD.

Represented by: Anna Menelaeva and Vanya Atanasova

Mailing address: 111, Kniaz Boris I Blvd, Varna 9002, Bulgaria

Tax registration address: 5, Slavyanska Str, Sofia 1000, Bulgaria

EIK: 116513621

VAT: BG116513621

You can make a reservation at Rosslyn Dimyat Hotel Varna in the following ways:

• By phone on +359 52 910 800;
• By e-mail at reservations.dimyat@rosslyn-hotels.com;
• Via the hotel website https://dimyat.rosslyn-hotels.com/;
• On-site at the hotel;

After making your reservation you should receive a confirmation from the hotel.

Prepayment is required to secure your reservation – by bank transfer, on the spot or by providing a credit/debit card for authorisation within 72 hours (unless otherwise expressly agreed).

If payment is not made within 72 hours of confirmation, the hotel reserves the right to cancel the reservation.

Prices: The indicated prices are in Euro and in BGN according to the official fixed exchange rate of 1 euro = 1.95583 BGN.

• Rich buffet breakfast in the time range 07:00-10:30.
• Use of high-speed wireless and wired internet in the rooms and common areas.
• Use of in-room safe.
• Electric kettle with a selection of coffee and tea.
• Use of the indoor pool at the Maya Vita Spa.
• Use of the thermal area at the Maya Vita Spa.
• Use of the gym.
• City tax, tourist tax and 9% VAT.

The total amount due per booking is calculated depending on the number of days, number of adults and children, number and category of rooms, and the current price offer for the relevant period on the hotel’s website.

Payment for reservations made by email or phone can be made in the following three ways:

• at the hotel – in cash or by credit/debit card. From 1 January 2026 to 31 January 2026, the Bulgarian lev and the euro will be legal tender on the territory of the Republic of Bulgaria (period of dual circulation of the lev and the euro). This means that during this one-month period, payments will be accepted in both currencies. After the expiration of this period, the lev will cease to be legal tender on the territory of the Republic of Bulgaria.
• by credit/debit card after completing the authorization form.
• by bank transfer, stating your name and reservation number as the reason for payment.

When paying by card, the following credit cards are accepted: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro and American Express.

Payment by bank transfer can be made within 72 hours from the time the booking request is registered, to the following details and accounts:

COMPANY: “KERATECH ENGINEERING” LTD.

BANK: UBB AD

BIC code: UBBSBGSF

For payment in BGN – BG83 UBBS 8155 10630321 15

For payment in Euro/ EUR – BG71 UBBS 8155 14630321 04

Changes to the booking parameters (change of dates, number of guests, room type) or cancellation can be made without penalty up to 12pm, two days before the check-in date.

Changes and cancellations after the above deadline are subject to a penalty of the first night’s stay.

In the event of no-show or early departure, a penalty of the full amount of the reservation will be charged. No refunds will be made for services not provided due to shortened stays or early departures.

Change or cancellation requests must be made in writing to reservations.dimyat@rosslyn-hotels.com and confirmation must be received from the hotel.

You can also contact us directly on +359 52 910 800.

In case of cancellation up to 12 noon two days before the check-in date – no penalty will be charged. The deposit paid can be refunded or reserved for future bookings.

Refunds on cancelled bookings will be made within 15 working days, in the manner in which payment is received.

In the event of a refund, all transfer costs (bank charges, etc.) will be at your expense.

Rosslyn Dimyat Hotel Varna reserves the right to cancel a reservation in case of force majeure and other reasons beyond the control of the hotel. In these cases the hotel:

• Offers accommodation for another period, keeping the same conditions and rates.
• Refund the deposit paid within 15 working days after written confirmation by the reservation holder, without penalty.

In the event of the guest being unable to travel due to force majeure and within 2 days prior to check-in, the guest must notify the hotel, providing written evidence of the force majeure reason.

In this case, the hotel shall provide accommodation for another period.